• 5 Star Bankrate
  • Real Estate Loan
  • Mobile Banking

Frequently Asked Questions

 

Are you affiliated with American National Bank in Omaha?

No.  We are locally owned and operated right here in the Fremont area and do not have any locations outside the area. 

 

What information do I need to provide when opening an account?

Federal Law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.  When you open an account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you.  We will also ask to see your driver’s license or other identification documents.

 

I need to reset my TeleBank or eBank password.

If you need assistance accessing your account through TeleBank or eBank please contact us at 402-727-8600 and ask for our bookkeeping department.

 

I’ve forgotten my ATM or Debit Card pin number.

We do not keep this sensitive information on file; however we can order a pin-flyer for your card.  The pin-flyer is sent to your residence in about 7 – 10 business days.  To order your pin-flyer, please contact us at 402-941-8700. 

 

Where is my debit card and pin number?

Your debit card and pin number will be sent in two separate mailings and should arrive within
7 – 10 business days.  We advise that you carefully monitor your incoming mail several weeks after ordering your card. 
If you need further assistance with your debit card, please contact us at 402-941-8700. 

 

I do not qualify for a Ready Reserve Loan.  What other options do I have to protect myself from overdrafts?


If you do not qualify for a Ready Reserve Loan you may open or use your existing savings account to automatically transfer funds to your checking account in specified increments that will cover your overdrafts.

 

Can I cash my check if I don’t have an account at American National Bank of Fremont?

We will gladly cash your check drawn from an American National Bank of Fremont checking account, with the accompaniment of proper identification, a thumb print, and a current phone number.  Acceptable identification includes:  Driver’s Licenses, State ID cards, Passports, Permanent Residence Card (green card), and Military and Government ID cards.  Expired identification will not be accepted as proof of identification.  A phone number is asked for reference purposes only; your information will not be used or sold to solicit products.


If your question is not answered here or found on our website, please contact us at 402-727-8600.  We would be glad to help answer your question.